Detail-oriented, entrepreneurially-minded design & product leader creating apps and services people love.
Skills
·Developing and evangelizing product strategies and roadmaps based on customer needs, market opportunities, and technological capabilities
·Crafting intuitive and refined user experiences based on a personal understanding of users, rigorous prototyping and testing, and dedication to simplicity
·Recruiting, leading, and mentoring teams of both designers and product managers
·Years of experience as a design practitioner via my go-to stack of pen/paper, Figma, and Google Slides
·Pro at writin' real good, a skill I've honed through years collaborating with distributed teams
·Pretty decent front-end developer
·Experienced and opinionated about agile and anti-agile methodologies, and far too many team/task management tools
Experience
Director of Product & Design, Customer Experience Solutions
EverCommerce
·Manage product teams and roadmaps for two business units, representing $15m in ARR and 20% revenue growth YoY
·Achieved 130% YoY bookings growth for Listen360
·Lead zero to one on two generative AI products resulting in a successful 20% price increase with minimal churn, and $17k in new MRR
·Launched new reputation management tools, including a partnership with Chatmeter, which produced over $50,000 in new MRR over 2 years
·Reduced churn by 40% through the development of over 200 new CRM integrations
·Lead design practice across four brands, including the creation of a design system
Advisor and Co-founder
Jumbo
·Designed and built a platform for video communities and events in response to demand during COVID
·Hired an operating team including design, engineering, marketing, sales, and customer success
·Sold $2m in product, servicing over 500 events and 120k attendees
Director of Product & Design
GuildQuality
·Redesigned and rebuilt the core GuildQuality survey platform, migrating 4,000 companies and partners, including 10,000,000 customer surveys
·Expanded survey functionality and supported use cases to integrate with two acquired companies
·Designed and built a new B2C social network and recruiting platform for tradespeople and craftsmen
Co-founder
Motion Sound
·Produced an 8,500+ sound collection tailored for motion and UI designers
·Designed and developed a library app for selecting sounds and curating project playlists
·Sold $400k in product to over 3,000 customers
Partner
Priceless Misc
·Design, development, and video production for clients including Columbia University, Academy Sports, Navy Federal Credit Union, and Treehouse
·Won 5 Midsouth Emmys
·Created fun viral apps like Force Block and Purrmoji, attracting over 200k and 50k users respectively
·Produced documentary projects like Down Yonder
Co-founder
CLT Blog
·Designed and built a digital platform for community journalism in Charlotte
·Grew audience to one of the largest local news media followings in the country: 135k on Facebook and 35k on Twitter
·Produced a weekly interactive TV news show that aired on the local PBS station
·Hosted 1,000 visiting media to the 2012 DNC with The PPL, a 20k sq. ft. co-working space
Solo
·Design gun-for-hire for Fortune 500, startups, and individuals alike
·Created Guy Kawasaki's viral minimalist business card
·Blogged at Centripetal Notion as part of the 9rules network, which won Community of the Year at SXSW in 2006